ToR Case Management Trainer

Organisation: Catholic Relief Services (CRS)
Post: Somalia
Deadline: 23.4.2018
Posted: Fri, 04/13/2018 - 09:32

Job Description

Alongside malnutrition, violence against civilians, especially women and children, is one of the most important humanitarian priority areas of concern in Somalia. IDPs are among those most negatively impacted by drought or conflict; displacement is an option of last resort due to loss assets and livelihoods or inability to live securely in one’s own home. Displaced populations lose the families and communities that previously provided social protection; they lose the daily routines and social networks that provided safety and enabled their livelihoods. As a result, IDPs face extremely elevated risks, including exploitation by landowners or gatekeepers, forced eviction, or discrimination. Children represent a majority of IDPs, and face psycho-social distress based on past experiences of violence as well as the present risks that their human rights will be violated through abuse, neglect, child labor, trafficking, child marriage, SGBV or child recruitment. Women who are displaced are much more at risk for GBV. Protection concerns become a root cause of other vulnerabilities such as susceptibility to communicable diseases or malnutrition, as lack of safety prohibits women, children or other at-risk groups from effectively accessing basic services.
Due to all these factors mentioned above it is important for organizations to deliver quality services to survivors so that they are able to cope with the trauma they have suffered. Violence against women and children have got both long and short-term effects on the physical, emotional and social wellbeing of the survivor that often require information and care from multiple service providers, case management has become an integral part of the response to GBV and child protection in humanitarian settings. It is important for case workers and others acting as case managers to be trained in case management so as to deliver quality services to the survivor and their families. 
Through OFDA funding, CRS and its local partners SOS children Village(SOS) and Save Somali Women and Children (SSWC) ensured access to comprehensive services(medical, Psychosocial, legal and awareness creation)  in 4 women crises centers and three safe houses for survivors of gender-based violence (GBV) in four regions of south-central Somalia.(Bay, Galgadud, Banadir and Lower shabelle), to provide quality services the staff must have the necessary skills and ability to document cases considering the cultural sensitivity, confidentiality and skills to manage difficult cases and to ensure high-quality survivor-centered interventions/services, and do-no-harm, it is critical that all service providers follow the case management protocols/guidelines.
Scope of the consultancy
• The consultant will carry out trainings on basic case-management principles for staff of OFDA project. 
• The training would be carried out in Baidoa, Cadado and Mogadishu, expected number of participants are 40 managers/case workers.
Training Objective:
• To build the skills of the participants on how to manage cases in line with the Interagency Gender Based violence case management guidelines. Create an understanding of their roles and responsibilities, and the ability to handle difficult cases professionally and with cultural sensitivity. 
• To provide participants with skills on how to ensure equal and active participation by survivors in assessing, planning, implementing, monitoring and evaluating process through the systematic use of participatory methods. Ensuring accountability at all levels and ensuring the safety of the survivor and their family.      
• To Learn how to use survivor-centered approaches in daily practice with survivors of GBV and child protection;
• Gain awareness of the signs of burnout and vicarious trauma and utilize tools and methods for staff care and stress management;
How to Apply:
Applications indicating the reference number of position applied for and CV including day-time contact phone numbers, as well as names and contact information of three references should reach the below-mentioned by Close of Business Monday, April 23rd, 2018
Procurement Unit
Catholic Relief Services – Kenya Program
E-mail  :
Note: Catholic Relief Services (CRS) does not charge any fees from applicants for any recruitment. Further, CRS has not retained any agent in connection with this recruitment
CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation
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